Delivery Information

Order Processing

Most orders are processed and prepared for dispatch within 3 working days. During peak periods, lead up to major championship event, large product drops, or seasonal demand, processing times may extend slightly.

UK Delivery

We offer fast, dependable delivery across the UK using trusted carriers. Shipping costs are calculated at checkout based on the size, weight, and packaging requirements of your order.

Typical UK delivery times:

• 48Hr Delivery: 2–4 working days after dispatch
• 24Hr Delivery: 1–2 working days after dispatch

All parcels are sent with tracking where available, giving you full visibility from dispatch to arrival.

International Delivery

International shipping is only available for selected countries. Delivery times vary depending on destination, customs processing, and local postal services.

All international parcels are sent using reputable carriers, and tracking information will be provided whenever possible.

Please note: customers are responsible for any customs duties, import taxes, or handling fees charged by their local authorities.

Packaging & Protection

Every order is packaged with care to ensure it arrives in perfect condition.

• Smaller items are dispatched in bubble lined shipping envelope
• Larger items are dispatched in mailing envelope
• Multi‑item orders are packed together wherever possible to reduce waste and keep shipping costs fair.
• All packaging is completely plain, with no mention of contents. This ensures gifts, surprises, and special orders remain hidden until opened.

Tracking Your Order

Once your order has been dispatched, you’ll receive a confirmation email containing your tracking number (where applicable). You can follow your parcel’s progress in real time and see expected delivery dates provided by the carrier.

If tracking updates appear delayed or unclear, feel free to contact us, we’re always happy to help.

Delivery Issues & Support

If your parcel arrives damaged or incomplete, please get in touch straight away. We’ll investigate the issue with the carrier and work quickly to put things right.

To help us resolve delivery problems efficiently, please include:

• Your order number
• Photos of any damage (if applicable)
• A brief description of the issue

We pride ourselves on friendly, fair customer service and will always aim to resolve problems promptly.

Address Accuracy

Please ensure your delivery address is entered correctly at checkout. We cannot take responsibility for parcels delayed or lost due to incorrect or incomplete address details.

If you notice an error after placing your order, contact us immediately — we may still be able to amend it before dispatch.